Newsletters and Notices

In the July newsletter, we highlight our latest South Slope Cares endeavor, Careers on Wheels. In the Community Spotlight we share some exciting stats on North Liberty and the upcoming Blues & BBQ event on July 12. In the Cooking Corner, we are getting ready for the 4th of July with an American Flag fruit pizza. Rounding out the newsletter we share some information on the National Yellow Page Opt Out program, our Kirkwood interns, and my.southslope.com.

Notice to all customers: 

South Slope would like to add further clarification to the following July bill message: The Federal Communications Commission (FCC) has issued a change to the Federal Universal Service Charge (FUSC) from 16.6% to 15.7% to become effective July 1, 2014.

The Universal Service Fee was created by the Federal Communications Commission (FCC). Money collected through the fee by South Slope is contributed to the Universal Service Fund and the amount that must be collected is set by the FCC. The FCC changes both the USF percentage and the base rate which dictates whether your fee goes up or down. Although the percentage in July of 2014 decreased, the base rate increased which may have led to an increase of your bill. The fund helps schools, libraries, rural health care providers, and telephone companies that operate in high cost areas.

We hope this additional information helps address any questions you may have. Please contact our office at 319-626-2211 if you would like to learn more about the Universal Service Fund. We appreciate your business and thank you for choosing South Slope.

Notice to ILEC customers (Amana, Ely, Fairfax, Newhall, North Liberty, Norway, Shueyville, Swisher, Watkins, and Walford service areas): 

The Access Recovery Charge (ARC) is a monthly charge designed to recover increased network costs used to provide service to customers.  The National Exchange Carrier Association (NECA) issued a revised tariff to increase the ARC effective July 1, 2014, and South Slope is required to implement NECA’s increased rate due to participating in NECA’s tariff established under FCC rules.  Copies of the tariff revisions and supporting documentation may be viewed at our office.  South Slope reserves the right to add, change, or delete the ARC upon notice to the customers.

Notice to CLEC customers (Oxford, Solon, Tiffin, Coralville, and Cedar Rapids service areas): 

The Regulatory Recovery Fee (RRF) is a monthly recurring charge designed to recover part of the regulatory costs associated with providing voice service(s) to our customers, and the RRF monthly charge has increased effective July 1, 2014.  South Slope is permitted by law to recover these costs from its subscribers due to recent reductions that the FCC has made to access rates;  however, the RRF is not government mandated.  South Slope reserves the right to add, change, or delete the RRF upon notice to the customers.

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In our June issue of The Connection, we invite you to join us for North Liberty Blues & BBQ presented by South Slope on June 11 in Centennial Park! We also congratulate our first quarter grant recipients: The Amana Arts Guild, Jacob Heit, Johnson County Extension, and AYSO. In the cooking corner we share a timely recipe for brats. We spotlight the growing community of Fairfax (USA Days are right around the corner)! Finally, please be sure to join us on Wednesday, June 11 in the South Slope Community Center for our member Annual Meeting.

Inserted in this month's bill was a copy of our TV subscriber policies. Please call us at 626-2211 if you have any questions. 

In this month's edition of The Connection, we share our exciting new WiFi project in downtown Iowa City and let members know how to connect to the network for free. In our Community Spotlight we highlight Newhall, Iowa. The cooking corner features an Easy Meat Marinade that is perfect for grilling season. We also share Annual Meeting details; the meeting is scheduled for June 11 at 2pm at the South Slope Community Center. Congratulations to our phone book cover photo contest winner Tammy Portzline for her photo Beautiful Morning. In the Employee Spotlight we learn about our new team member, Brenda Kell. 

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In April's edition of The Connection, we congratulate Miracles in Motion and The North Liberty Community Pantry on receiving INS and South Slope Matching Grants. In our Community Spotlight we celebrate Ely, Iowa and highlight the community's growth over the past few years. Amy Kubik-Hasely shares her recipe for Cranberry Chicken in the Cooking Corner. Our South Slope Cares team had a successful fundraiser and a great time at Big Brothers Big Sisters of Johnson County's Bowl For Kids' Sake! Please also read a privacy notice about the efforts we make to protect your personal information. 

Inserted in the month's bill, please find an optional CPNI Opt Out form as well as letters to our TV customers regarding a rate increase. If you have any questions, please contact our customer service team at 319-626-2211.  

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In the March newsletter, we highlight ESPN3.com; a great free way for our internet customers to watch their favorite sports! In the Community Spotlight, we share the history of the Amana Colonies and discuss its tourism offerings today. In the Cooking Corner, Amy Crock share an easy way to make homemade Mac and Cheese. In March we also launch a photo contest that can be found on our Facebook page. If you have changes to your phone book listing, March is the perfect month to call in as we have waived the fee through the end of the month! 

Another important note in The Connection this month is an article on the National Do Not Call Registry. You can visit the registry directly by visiting www.donotcall.gov or call 1-866-290-4236. 

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In this month's Connection, we launch Watch TV Everywhere! It is an amazing new feature for our TV customers that offers access to your favorite channels including BTN2GO, Fox News, CNN, Cartoon Network, Lifetime, and more from your tablet, smartphone, or desktop. In the new Celebrating our Communities section, we highlight Norway, IA. Also, we feature an article on Lifeline, a low income assistance program that offers a monthly reduction of a local telephone bill to those who qualify. 

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In the first issue of TheConnection in 2014, we celebrate all of the wonderful communities we serve. We also review the many new bill payment and viewing options you have today. In December, the iPhone 5c and iPhone 5s joined the iWireless lineup and are now available at the South Slope business office. The Rocket landed at Chiropractic T.L.C. this month. We are also proud to announce that we reached our can drive goal this holiday season- thank you to our members and employees for your efforts!

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This December, Warm Up With Reading with South Slope and the North Liberty Library! Learn more about how you can participate in the month's edition of The Connection. Congratulations to our third quarter grant recipients- North Liberty Library, Safe Haven, and the North Liberty Optimists. Join us for Santa at South Slope on December 16 or 17 in the Community Center. The South Slope Rocket has landed at UICCU in North Liberty so be sure to visit and snap a picture while you are there! TV customers who sign up for Starz and Encore in December will receive one free month- call us at 626-2211 to sign up today!  

A summary of the South Slope Cooperative Communications bylaws pertaining to the election process were included in December bills.

In the November issue of The Connection, we request addresses for soldiers serving our country for our Sweets for Soldiers program and we also kick of our can drive for the North Liberty Pantry. As football season gets further underway be sure to checkout our NFL Replay for Superior, Supreme, and Want It All customers. Spot the Rocket at Watkins Savings Bank and please join us in welcoming Kevin Scheuerman to our residential sales team! 

South Slope would like to thank you for your business 50 times over! Refer a Friend and you will both receive a $25 credit on your South Slope bill. See the insert for additional details.

In October we congratulate CCA football, Johnson County Extension, the North Liberty Library, the Preemie Project, and the Venture Crew on their grants. The Rocket has landed at Fairfax State Savings Bank and we welcome Amy Kubik Hasley to our team! 

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